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Definitions

Annual Cost of Outside IT Support
You should use this bar to select the amount of money that you spend per year for outside IT support. This bar is applicable only if you pay an outside consultant for support, otherwise, set it to zero. If you are unsure, the common rule of thumb is about $1000/year/user.

Annual Cost of Internal Staff's Time
In companies without an IT person, someone always ends up becoming the "IT guy" that everyone goes to for help. It may be your accountant, office manager, etc... This bar is used to calculate the value of that persons time because if they didn't have to support IT, they could do something else that was more valuable. So, if this person is paid $50,000 per year and they spend about 1/2 their time support IT, then you should set this slider to $25,000.

Payroll Burden
This is a percentage figure that takes into account the additional costs for payroll taxes and a benefits plan. 10-15% is the norm here.

Annual Cost of Facilities
If you have an employee, they consume office space, a desk, a phone, stationary, etc...This slider bar is used to estimate this cost. It can also be set to zero if you wish.

Annual Cost of Training
Everyone needs training and IT staff require ongoing training if they are to stay current with changes in technology. The bar allows you to select the annual cost of this training.

Annual Cost to Supervise
All employees need some form of management and a manager can only manage so many employees. Use this slide bar to select the amount of a manager's salary that would be devoted to managing the IT employee.

Annual Cost of Software Tools
When you have IT employees managing your network, they will need software tools to do their jobs. Use this bar to select the annual cost of those tools. Examples of tools might include; network monitoring software, asset management software, and trouble ticketing software, etc...