Client Testimonials and Case Studies

Client Testimonials

Brenda Knight,
Canadian Mortgage Loan Services

"Our previous IT company [Nb: no longer in business] provided us with a high level of support and service at a very personal level; I did not see how Dyrand could possibly live up to what I have come to expect. I am extremely pleased that Dyrand is proving me wrong.  The advice Dyrand gave regarding moving to Radiant is working out better than we could have imagined and the extraordinary efforts of Radiant and Dyrand over the weekend allowed us to have a good laugh (and a very heavy sigh of relief) over the Fusepoint power outage.  Everyone on your team has been professional, knowledgeable, friendly, and courteous during an awkward transition. In particular, Richard has just been amazing; he continues to function at a high level despite the very long hours over the past week and he is always willing to take the time for questions or explanations.

I look forward to continuing to work with Dyrand!"

Rae Simpson,
Redcorp Ventures

"I am delighted to have engaged Dyrand Systems to help support our technology infrastructure. Dyrand's superior technical and management expertise enables Redcorp management to stay focused on our corporate objective while remaining steadfastly confident in our technology with the knowledge that Dyrand is on the job."

Trish Jackson, Operations Manager,
Retailers Association of BC

Retail BC supports over 3000 BC owned and managed retail businesses and their computer systems are absolutely critical to daily operations. They chose Dyrand's Allied Insight IT Support System because it gave them the premier level of support that big companies are accustomed to, for a cost that a small non-profit could afford. "We're a non-profit, so every dollar counts".

Craig Watson, Comptroller,
Cryopak Industries

“By enlisting with Dyrand’s Allied Insight IT Support System Platinum Service Plan, we actually decreased our IT costs while our IT stability and service levels went up. We now have a fully scalable solution in place that will grow with us without having to recruit and train additional staff."

G.W. Braid, Executive Director,
The Society of Notaries Public BC

"Dyrand provides us with exceptional service at a reasonable fee—and our staff members appreciate your customer-friendly full time help desk and 24/7 monitoring."

Victoria Schifferns,
Retail Merchants' Association of BC

"A full time IT department is a luxury that we can't afford, and as a result we were often without effective IT support. Now, whenever we have a problem, we just call Dyrand. The best part is that we now pay one flat fee per month that is very affordable."

Robert Marchetto, General Manager,
Unication Co

"Dyrand Systems helped to plan our network infrastructure from the start. They advised us on what hardware and software set up would give us the greatest ROI given our current size and growth plans. ...If we ever need assistance with IT related issues we simply call the Dyrand helpdesk and always receive competent advice from their network engineers."

Charles Chang, President,
Sequel Naturals

After hearing about Dyrand's Allied Insight IT Support System, I decided to take the first step by having Dyrand conduct a network assessment....Dyrand's analysis was extremely thorough and uncovered a number of areas for improvement....All in all, it was a very helpful exercise and a worthwhile investment for us..."

Leah Primeau,
Irving & Company

"Now that our new network is up and running we can focus on what we do best. We have avoided the cost of a full time IT department and we no longer have to worry about our computer systems because we know that Dyrand is monitoring them for us 7 days a week."

Kevin Bossons, Solicitor & IT Consultant,
Barrigar Intellectual Property Group

"We decided to use Dyrand Systems because of Dyrand's knowledge, experience and professional approach. I am pleased to say that they provided us with a comprehensive audit that was both on time and within budget."

Laurie Salvador, Partner,
Salvador Davis & Co

"Dyrand's solution has proven to be very cost-effective and gives us the peace of mind that our systems are being monitored on a continuous basis."

Cheryl Prepchuk,
The Greater Vancouver Food Bank

"Switching to a structured lT support system provided by Dyrand has definitely been a great choice for the Greater Vancouver Food Bank and we would highly recommend them to any organization."

Nellie Tang, Conference Minister: Finance,
BC Conference of the United Church

"Dyrand was brought in to design and implement a solution to manage our mobile workforce. Thanks to a professional firewall and a secure VPN connection we don't have to worry about our network being exposed when we let our remote staff connect to the network."

Edmund Bau,
Ocean Group

"Dyrand has provided us with the information to implement, guided us in the implementation and currently maintains our IT by providing a response time of 24 hours service."

Marnie Larson, Chief Operating Officer,
Stargarden Corp.

"From the very beginning, your firm has been very professional and every person we have dealt with cares about our business. We have now had two of our servers on Remote Monitoring since the beginning and it has greatly improved their reliability."

Shawn Hanna, IT Specialist,
Keystone Environmental

"When the time came to upgrade our network form NT 4 and Exchange 5.5 to Win2003 and Exchange 2003, we felt Dyrand was best suited for the job because of their specific knowledge of our existing network and so we awarded them the contract to assist us with the project."

Peter Jansen, IT Manager,
VIA Architecture

"We've been working with Dyrand Systems since August 2001 and their service and flexibility has been nothing short of fantastic! As our firm's IT manager, I find their resourcefulness and willingness to help to be an invaluable asset."

Brian Lehmann, IT Manager,
GrowthWorks Capital Ltd.

"We recently retained Dyrand Systems to help us update the disaster recovery plan for our network. This was a project that we had the skill to do in house, but not the time. Moreover, we wanted to deal with a consulting firm so that they could bring new ideas to the table. Dyrand Systems did exactly that. We were very impressed with their finished product. It was delivered on time and on budget."

Stephen Lamb, IT Manager,
North Vancouver School District

"We needed a dependable firewall solution at the right price and SonicWALL was always a strong contender when we were evaluating products. Reviews were consistently positive, ranking the SonicWALL products above the competition. We also felt very comfortable with the support that Dyrand Systems could bring to the table. The installation was straight-forward and the Dyrand Support staff were on-hand to share their knowledge and take the time to get internal IT staff up to speed. Overall we are very happy with our decision to purchase the SonicWALL PRO 330 and to continue to do business with Dyrand Systems."

Alan Steeves,
Computer and Electronics Manager,
Department of Mechanical Engineering,
University of British Columbia

"In the Department of Mechanical Engineering at UBC we have two SonicWALL Firewalls. The hardware works flawlessly, it is easy to configure and straight forward to manage. We purchased our second SonicWALL from Dyrand Systems, because they were the only company we spoke to that was more interested in customer support than sales."

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